STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically located on one of the front corners of the property, but could be located near a driveway on large acres of land. The box is made of black plastic and the lids normally have blue spray paint on them. Carefully removing the lids as to not damage the touch reading device wires running from the lid to the meter.
STEP 2 On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Our meters measure water in gallons. Charges for the amount of water consumed are rounded to the nearest hundred gallons used during a billing period. Compare that reading to what your bill states as your current or present reading.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.
Use Your Water Meter to Find Leaks
You know that your water meter tells you how much water you're using each month. But did you know the meter can also help you detect leaks in your water system?
Most meters also have a fine flow indicator – usually a small triangle or diamond on the face of the meter – that measures the lower volumes of water that are common with leaks. When water is not being used, nothing on the meter should be moving.