Rates & Policies

Listed below, you will find S S Water Corporation's current rates and policies. If you do not find the information you need, please contact our office and we will provide it for you.

Please note S S Water is in Mandatory Water Restrictions.  For details, please see Stage II Drought Restrictions listed below for your convenience.

Standard Residential Service Rates

Monthly Minimum: 2,000 Gallons
Water Included w/ Minimum Bill:
$29.20
2,000 Gallons
Tier (gal.): $/1,000 gal.:
2,001-15,000 $ 3.00
15,001-30,000 $ 4.50
30,001-50,000 $ 5.85
50,001-75,000 $ 7.90
75,001-100,000 $ 11.06
Over 100,000 $16.04

Bills are always due on the 10th of each month.  If a bill is not paid by the 10th of each month, the account becomes delinquent. 

  • In the event that the 10th of the month falls on a Saturday, Sunday or holiday, payments will be accepted until 5 PM on the next business day and will not be considered delinquent.
  • Any payments left in the night deposite box after 5 PM on the 10th will be subject to late fees. 
  • A cut-off notice will then be generated and mailed after the 10th, indicating the cut-off day.  The cutoff day each month is scheduled for the 23rd unless the 23rd falls on a Friday, Saturday, Sunday, or on or the day preceeding a holiday, then cutoff day will be moved to the business day.
  • If payment in full has not been received in the office by 7:00 AM on cuttoff morning, your account will be placed on the cutoff list.
  • Once the technician arrives at your location and physically locks your meter, a $ 50 Administrative Reset Fee will be added to the account. This fee is the expense of two service calls to lock and unlock the account.
  • The meter will be locked and services will not be restored until both the delinquent bill and $50 fee is paid. 
  • NSF or returned check charge is $ 35.00.
  • Meter readings are taken in sequential route order starting around the first of each month.

 

Avoid Penalties -Billing Cycle by Monthly Date

  • 1st-12th Meters read for previous month’s water usage
  • 13th       Meter readings are entered into the billing software
  • 15th       Automatic payments are posted to the account
  • 25th       Bills Printed and Mailed
  • 10th       Payments Due
  • 11th       Late Fees Applied (10% of Water Sales)
  • 12th       Cutoff Notices Mailed
  • 23rd       Accounts that are still delinquent are locked ($50.00 fee added)
  • Next Board of Director's meeting - Locked accounts not paid are cancelled and meters pulled

 To view a complete list of our Billing Policies, please click on the Welcome Document provided below and scroll down to page 4 which contains General Information.

 

Average Billing Examples

2,000 $29.20

Note: 1/2 of a 1% tax is added and sent to the Commission on Environmental Quality as a requlatory fee for operating expenses.

 

How To Calculate A Bill

1. 0-2,000 gallons is included with the monthly minimum $ 29.20
2. Usage between 2,000-15,000 is:$3.00/1,000 (13 x 3.00) $ 39.00
3. Usage between 15,001-30,000 is $4.50/1,000 (15 x 4.50) $ 67.50
4. Usage between 30,001-37,480 is $5.85/1,000 (7.5 x 5.85) $ 43.88

If the meter readings show a usage of 37,480 gallons, an example of how the bill would be calculated is as follows: (Please Note-Rates listed below are for example purposes only.)