Welcome to the Official Website of S.S. Water Supply Corporation!
***Latest News***
17 January 25: Winter storm advisory. Hard freeze weather expected from Sunday, 19 January through early Wednesday. To ensure our water storage tanks do not empty due to everyone dripping their faucets at the same time, and to minimize equipment breakage due to overuse, please do not allow continuous flow nor dripping of your faucets during that time. Covering exposed hose bibs and insulating exposed plumbing are the best and most effective ways to protect your plumbing.
Of note:
- Our water distribution system is already designed for 1.25 times the capacity required by the state, and this kind of event does not happen often
- We need to keep our treated water tanks full for first responders during emergencies. We have enough water available to us, but we can't treat that water to meet state standards quickly before moving it into our tanks.
13 December 24: Good News! On 4 August 2022, EPA released Guidance for Developing and Maintaining a [Lead] Service Line Inventory to support water systems with their efforts to develop inventories and to provide states with needed information for oversight and reporting to EPA. In less opaque terms, EPA required all water utilities in the U.S. to inventory all of their water lines to check for the presence of any lead service lines or materials that may contain lead.
SS Water reviewed its construction, installation, and inspection records, and completed its inventory by the 14 October 2024 deadline. We are pleased to report that we have no lead lines nor lines affected/under the influence of lead anywhere on our water distribution system! Going forward, we will keep track of our water line inventory to ensure no lead service lines nor materials that contain lead get installed on our system.
Need to report discolored water?
Discolored Water Info + Reporting
Water discoloration due to naturally occuring iron in our water source is not uncommon. These episodes tend to occur more frequently during the peak water usage months of April-October, whenever we have water main breaks, or if first responders are using fire hydrants. More information and instructions on how to report water discoloration issues can be found by clicking the link above.
Online Bill Pay and Paperless Billing
Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. For information about E-Bills or to sign up for paperless billing please call our office at 830-779-2837, or email at csr@sswater.net and ask a friendly representative to sign you up for ebills today! Or simply click on the green button below and choose the option that best suits your needs...
