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***Latest News***

10 October 24:  There is an article in the Wilson County News describing water quality issues from a local provider.  The affected provider is Central States Water Resources (CSWR) and NOT SS Water.  SS Water is not under any water quality advisory, and is operating normally.  Please direct any further questions to CSWR.  Thank you.


2 July 24:  Effective immediately, Drought Response Plan Stage 2 is in effect.  Watering lawns and pool filling is now limited to one assigned day per week based on the last digit of your physical address as follows:

- Irrigation of landscaped areas with hose-end sprinklers or automatic irrigation systems shall be limited to one day per week: Saturdays for customers with a physical address ending in 0, 1 or 2; Sundays for customers with a physical address ending in 3, 4 or 5; Wednesdays for customers with a physical address ending in 6 or 7; and Thursdays for customers with a physical address ending in 8 or 9. Irrigation of landscaped areas is prohibited between the hours of 10 a.m. and 8 p.m. on all 7 days of the week. However, irrigation of landscaped areas is permitted at any time if it is by means of a hand-held hose, a faucet filled bucket or watering can of five (5) gallons or less, or drip irrigation systems.

Additional information about what can and can't be done during Stage 2 Watering Restrictions can be found under the link below, the radio button on the right margin of this page or under the "News and Notices" section.  Thank you in advance for helping us to ensure everyone stays in water over the hot and hotter months to come.

Drought Response Plan 2 Details

Need to report discolored water?

Discolored Water Info + Reporting

Water discoloration due to naturally occuring iron in our water source is not uncommon.  These episodes tend to occur more frequently during the peak water usage months of April-October, whenever we have water main breaks, or if first responders are using fire hydrants.  More information and instructions on how to report water discoloration issues can be found by clicking the link above.

 

Online Bill Pay and Paperless Billing

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers.  For information about E-Bills or to sign up for paperless billing please call our office at 830-779-2837, or email at csr@sswater.net and ask a friendly representative to sign you up for ebills today!  Or simply click on the green button below and choose the option that best suits your needs...

                                                                              Bill Payment Options

Recent News View All »

Please conserve water!

August 08, 2023

Please conserve water!

The hot summer days are here, so water demand on our system will be high. Our system is designed to support human consumption and livestock, not filling pools nor watering lawns.

Excessive water usage will result in Water Conservation Stage changes to ensure water availability system-wide and to support firefighting capabilities.

Thank you for your support!

Read More »

Recognizing the Vital Role of Water in Our Spooky Celebrations

Recognizing the Vital Role of Water in Our Spooky Celebrations

October 01, 2024

There Would Be No Halloween Without Water: Understanding Its Key Role in Our Spooky Traditions

As Halloween draws near, we look forward to the excitement of costumes, glowing jack-o'-lanterns, and thrilling trick-or-treating. However, amidst the festivities, we often forget the crucial part that water plays in making these Halloween traditions possible.

Read the full article »