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Water System Casualties Update 30 Jan 23...

Water Well #11 is back online.  We are still awaiting parts for Well #10, but it is still in production.  Please report any episodes of water discoloration to us if it still occurs after flushing inside and outside for 10-15 minutes.  As a reminder, the first 2,000 gallons of every water bill are free to allow for this flushing at home.  Thank you for your cooperation.

Water Well #11, which serves a number of subdivisions totaling more than 2,000 connections, went down early morning on 9 December 22.  This casualty was discovered during one of our routine inspections.  This well is still under repair, and while we hoped it would be back online by 9 January 23 parts sourcing continues to be an issue for us and the water utility industry writ-large.  We hope to have it back online as soon as possible.

E-Bills

For information about E-Bills or to sign up for paperless billing please call our office at 830-779-2837 or email at csr@sswater.net and ask a friendly representative to sign you up for ebills today!

 

Online Bill Pay

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply click on green button below and choose the option that best suits your needs...

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Recent News View All »

Please conserve water!

May 06, 2022

Please conserve water!

The hot summer days are here, so water demand on our system will be high. Our system is designed to support human consumption and livestock, not filling pools nor watering lawns.

Excessive water usage will result in Water Conservation Stage changes to ensure water availability system-wide and to support firefighting capabilities.

Thank you for your support!

Read More »

Welcome to Winter - Are Your Pipes Ready?

Welcome to Winter - Are Your Pipes Ready?

January 03, 2023

Can you flush your toilet if your pipes are frozen? ...Talk about questions you “wish” you had asked!

Ladies and Gentlemen, it is that wonderful time of year when the worst of winter is looming upon us. And the Farmer’s Almanac has been warning us that the winter of 2023 will be both long and cold. So, we ask you… are your pipes ready? 

Read the full article »