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Water System Casualties Update 30 Jan 23...
Water Well #11 is back online. We are still awaiting parts for Well #10, but it is still in production. Please report any episodes of water discoloration to us if it still occurs after flushing inside and outside for 10-15 minutes. As a reminder, the first 2,000 gallons of every water bill are free to allow for this flushing at home. Thank you for your cooperation.
Water Well #11, which serves a number of subdivisions totaling more than 2,000 connections, went down early morning on 9 December 22. This casualty was discovered during one of our routine inspections. This well is still under repair, and while we hoped it would be back online by 9 January 23 parts sourcing continues to be an issue for us and the water utility industry writ-large. We hope to have it back online as soon as possible.
E-Bills
For information about E-Bills or to sign up for paperless billing please call our office at 830-779-2837 or email at csr@sswater.net and ask a friendly representative to sign you up for ebills today!
Online Bill Pay
Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply click on green button below and choose the option that best suits your needs...
