Welcome to the Official Website of S.S. Water Supply Corporation!
***Water Main Break, See Below for Details.***
31 Aug 24 1400 Emergency Service Outage Update. Crews worked into the late evening to restore service, and repair is complete. Given the miles of water line affected, it may take 24-48 hours before the water lines are completely flushed of discoloration. We are flushing mains as of this writing, so please bear with us. Thank you for your patience.
30 Aug 24 1900 Emergency Service Outage. Water service to homes along County Road 361, 356, 321, 361, and FM 775 may be interrupted due to a 3" water main break. Crews are onsite performing repairs. The outage is expected to last 4 hours. Once the break is repaired you may experience water discoloration. If this happens, please flush inside the home for 10-15 minutes. If the water does not clear up, please call us to generate a work order for flushing at the nearest water main. Thank you for your patience as we work to repair the break.
2 July 24: Effective immediately, Drought Response Plan Stage 2 is in effect. Watering lawns and pool filling is now limited to one assigned day per week based on the last digit of your physical address as follows:
- Irrigation of landscaped areas with hose-end sprinklers or automatic irrigation systems shall be limited to one day per week: Saturdays for customers with a physical address ending in 0, 1 or 2; Sundays for customers with a physical address ending in 3, 4 or 5; Wednesdays for customers with a physical address ending in 6 or 7; and Thursdays for customers with a physical address ending in 8 or 9. Irrigation of landscaped areas is prohibited between the hours of 10 a.m. and 8 p.m. on all 7 days of the week. However, irrigation of landscaped areas is permitted at any time if it is by means of a hand-held hose, a faucet filled bucket or watering can of five (5) gallons or less, or drip irrigation systems.
Additional information about what can and can't be done during Stage 2 Watering Restrictions can be found under the link below, the radio button on the right margin of this page or under the "News and Notices" section. Thank you in advance for helping us to ensure everyone stays in water over the hot and hotter months to come.
Need to report discolored water?
Discolored Water Info + Reporting
Water discoloration due to naturally occuring iron in our water source is not uncommon. These episodes tend to occur more frequently during the peak water usage months of April-October, whenever we have water main breaks, or if first responders are using fire hydrants. More information and instructions on how to report water discoloration issues can be found by clicking the link above.
Online Bill Pay and Paperless Billing
Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. For information about E-Bills or to sign up for paperless billing please call our office at 830-779-2837, or email at csr@sswater.net and ask a friendly representative to sign you up for ebills today! Or simply click on the green button below and choose the option that best suits your needs...
